Since this website is hosted on wix.com, please find the details on privacy and usage of data on https://www.wix.com/about/privacy

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Last Updated: 1 Jan 2026

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This Privacy Policy describes how healandknow ("we," "us," or "our") collects, uses, and protects information obtained from clients and website visitors. We are committed to ensuring the privacy and security of your personal information.

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1. INFORMATION WE COLLECT

1.1 Information You Provide Directly. We may collect the following types of information when you enroll in our programs, use our services, or communicate with us:

   (a) Contact information (name, email address, phone number, mailing address)

   (b) Billing and payment information

   (c) Program enrollment details

   (d) Responses to questionnaires, assessments, and forms

   (e) Information shared during coaching sessions

   (f) Communications with us via email, messaging, or other channels

   (g) Testimonials or feedback you provide

1.2 Information Collected Automatically. When you visit our website or use our online platforms, we may automatically collect:

   (a) Device information (IP address, browser type, operating system)

   (b) Usage data (pages visited, time spent, links clicked)

   (c) Location information

   (d) Cookies and similar tracking technologies

1.3 Information From Third Parties. We may receive information about you from:

   (a) Payment processors and financial institutions

   (b) Social media platforms if you interact with our content

   (c) Program delivery platforms and tools

   (d) Referral sources

  

2. HOW WE USE YOUR INFORMATION

2.1 Primary Uses. We use your information to:

   (a) Deliver the coaching services and programs you've purchased

   (b) Process payments and maintaining billing records

   (c) Communicate with you about your coaching program

   (d) Provide customer support and respond to inquiries

   (e) Personalize your coaching experience

   (f) Track your progress and results

   (g) Fulfill our contractual obligations to you

2.2 Additional Uses. We may also use your information to:

   (a) Improve our services and develop new offerings

   (b) Send you educational content and resources

   (c) Invite you to events or additional programs

   (d) Request testimonials or feedback

   (e) Analyze the effectiveness of our programs

   (f) Comply with legal obligations

   (g) Protect our rights, property, or safety

2.3 Marketing Communications. If you have opted in to receive marketing communications, we may use your information to:

   (a) Send newsletters and educational content

   (b) Share information about new programs or services

   (c) Provide special offers or promotions

   You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

 

3. HOW WE PROTECT YOUR INFORMATION

3.1 Security Measures. We implement appropriate technical and organizational measures to protect your personal information using wix.com, including:

   (a) Encryption of sensitive data

   (b) Secure password protocols

   (c) Limited access to personal information

   (d) Regular security assessments

  

3.2 Data Storage. Your information is stored:

   (a) On secure servers with appropriate safeguards

   (b) With reputable third-party service providers who maintain appropriate security standards

   (c) For only as long as necessary to fulfill the purposes outlined in this policy or as required by law

3.3 Data Retention. We retain your information for:

   (a) The duration of our coaching relationship

   (b) Any period required by law or regulation

   (c) As long as necessary to resolve disputes or enforce our agreements

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4. INFORMATION SHARING AND DISCLOSURE

4.1 We Do Not Sell Your Information. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Service Providers. We may share your information with trusted third-party service providers who help us operate our business and deliver services to you, including:

   (a) Payment processors

   (b) Email marketing platforms

   (c) Customer relationship management systems

   (d) Program delivery platforms

   (e) Cloud storage providers

 These service providers are permitted to use your information only for the purpose of providing services to us and are required to maintain the confidentiality and security of your information.

4.3 Legal Requirements. We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

4.4 With Your Consent. We may share your information in any other circumstances where we have your explicit consent.

 

5. YOUR RIGHTS AND CHOICES

5.1 Access and Update. You have the right to access and update the personal information we hold about you. You can update your information by:

   (a) Logging into your account (if applicable)

   (b) Contacting us at healandknow.connect@gmail.com

5.2 Data Subject Rights. Depending on your location, you may have the right to:

   (a) Access your personal information

   (b) Correct inaccurate information

   (c) Request deletion of your information

   (d) Restrict or object to processing of your information

   (e) Receive a copy of your information in a structured, machine-readable format

   (f) Withdraw consent at any time (where processing is based on consent)

5.3 Exercising Your Rights. To exercise these rights, please contact us at healandknow.connect@gmail.com. We will respond to your request within 30 days.

5.4 Cookies and Tracking Technologies. Most web browsers allow you to control cookies through their settings. However, if you reject cookies, you may still use our website, but your ability to use some features may be limited.

 

6. THIRD-PARTY LINKS AND SERVICES

6.1 Third-Party Links. Our website and communications may contain links to third-party websites, products, or services. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

6.2 Social Media Features. Our website may include social media features, such as Facebook, Instagram, or Youtube buttons. These features may collect information such as your IP address and which page you are visiting, and may set cookies. Your interactions with these features are governed by the privacy policy of the company providing them. Please read https://www.wix.com/about/privacy policy for more details.

 

7. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at healandknow.connect@gmail.com.

 

8. INTERNATIONAL DATA TRANSFERS

If you are located outside Canada, your information may be transferred to, stored, and processed in Canada or other countries where our servers are located. By providing your information, you consent to any transfer and processing in accordance with this Policy.

 

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website prior to the changes becoming effective.

 

10. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us at:

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healandknow

33 Balin Cres, Brampton, ON – L6X0V6

healandknow.connect@gmail.com.

+1 647-673-2109

© 2026 healandknow. All Rights Reserved.